Privacy Policy

ChemPrindex, FertPrindex and PlasPrindex are owned and operated by ChemPrindex Ltd.

ChemPrindex is committed to ensuring your privacy, and respects UK and EU data protection law. This document details how we treat the personal information that you provide to us. For clarity, the services covered by this document are ChemPrindex, PlasPrindex and FertPrindex.

ChemPrindex is a limited company registered in England and Wales, company number 11230946. Our registered office is North Haven, High Road, Loughton, IG10 4JJ. We can be reached by post to the above address, or email to admin@chemprindex.com

Personal Information we Collect and Use

We collect, store and process the following categories of information:

  • Visits to these websites.

    We record information during visits to our websites, including the pages visited and the duration spent using them. We also store technical details regarding connections to the sites, including your IP address and browser configuration. This information is used for our administration of the sites, monitoring and defending against misuse, and when determining future improvements we may make.

  • Personal Information provided to us as part of your registration.

    We ask for various pieces of personal information to verify your identity during registration. This may also be used by us to monitor the types of users using the service, and to plan future developments. This information may additionally be used to arrange and verify your subscription. When providing information to us for this purpose, you are confirming that the data is correct to the best of your knowledge.

  • Information about the nature of your business

    As part of the use of these services, you may be given the opportunity to submit additional information about the nature of your relationship with chemical suppliers, including in particular prices you’ve been charged or quoted for the supply of chemicals.

    It is the nature of this service that this information is accessible to other users of the service, but we take precautions to ensure personal information is removed from submissions before it is made available on the websites.

  • Other information which you provide to us.

    If you send us other information during the course of an enquiry or other correspondence, we will use that information to process your request.

    In all cases, the information is processed in order to supply our services to you and other customers.

Disclosures

Where it is reasonably required in order to provide services to you, we may share your personal information with our advisors, subcontractors or partners.

As described in the previous section, anonymised versions of some of your submitted data will be made available to users of the service.

Our servers are located in the United Kingdom, and we will not share personally-identifying information with entities outside the UK or the European Union. However, due to the nature of communications via the Internet, it is possible that your information may be temporarily transferred via a route outside of the UK or EU.

Except as described above, we will not share your data without your consent, except:

  • We are required to do so by law, or in connection with a current or prospective legal proceedings, or,
  • We are sold to, merged with, or enter into a joint venture with another business, in which case your information may be transferred to that entity. In that event, that entity will act as data controller for your information, and will provide you with their privacy policy.

Retention

Your information will not be held for longer than is required for the purpose(s) for which it was collected, unless:

  • It is needed to protect the interests of your or another person, or,
  • We are required to do so by law.

Note that for some categories of information you provide, there is no fixed time limit for which it will be required.

Your Rights

Under data protection regulations, you have certain rights regarding your personal information, including:

  • To Be Informed

    This privacy policy documents our approach to handling your information.

  • Access and Data Portability

    You can request confirmation about whether we hold personal information connected to you. If we hold such information, you can request that we provide you with a copy of that information in a standard format, suitable for transfer to another system.

    It may not always be possible to provide this information, in particular if the rights of another individual would be affected.

    In the case of repeated requests, a reasonable processing fee may be applied.

  • Rectification

    If you discover that some of the information we hold relating to you is inaccurate or incomplete, you can ask us to amend it.

  • Erasure

    You can request that some or all of the information connected to you is erased. In some cases, in particular if we are currently supplying you with services, or we are under legal obligations, we may not be able to delete all of the information you request.

  • Restriction of Processing

    You can request that we stop using information that is incorrect or no longer required. In this case, we will only use that information with your consent, when acting to protect you or other individuals, if there’s an overriding public interest, or if we have a legal obligation.

  • Objection to Processing

    You can request that we stop using your information for specific purpose(s). In particular, you can ask us to stop using your information for direct marketing or research purposes. We may not be able to fulfil this request if the information is required to meet our legal obligations, or we can demonstrate overriding grounds for our continued use of that information.

  • Complaint to a Supervisory Authority

    If you believe that we have handled your personal information improperly, you may make a complaint to a regulatory body. You can do this in the EU member state of either your place of residence, your place of work, or the place you believe the infringement occurred. The Supervisory Authority for the UK is the Information Commissioner’s Office (ico.org.uk).

  • Withdrawal of Consent

    if we ask for, and you give us your consent for any type of data processing, you can withdraw that consent at any time.

You may exercise any of these rights by contacting us via post or email.

Cookies

Cookies are small data files that are transferred between your computer and the website that you are visiting. Some cookies may persist on your computer’s long-term storage between visits to websites. They are used for various purposes, and may be required for full website functionality.

The browser software you use to access these websites can be configured to block cookies, and/or to delete cookies it may already have received. Please consult the documentation for your browser for more information.

Note that blocking cookies may adversely affect the functionality of these, and other, websites.

Cookies on this site are used for the following purposes:

  • Controlling access to the site,
  • Enhancing ease-of-use by remembering your settings and preferences,
  • Monitoring of the site.

Our site monitoring is performed by Google Analytics, a Google service. You may consult Google’s privacy policy at https://www.google.com/policies/privacy for further information.

Changes to This Policy

We may, from time to time, update this Privacy Policy by posting a new version on the site. You should check this page regularly.

For major changes, we may also notify you via email or another method.

Contacting Us

If you have any concerns, queries or comments regarding your personal information, please contact us at admin@chemprindex.com